Commerce Cloud

With AI, mobile design and the flexibility of the cloud, you can ensure a hassle-free, personal and inspiring experience that is identical on mobile platforms, social media, the web and in stores.

Improve the shopping experience for yourself and your customers

Uniform commerce ensures that you and your customers have a smooth, personalised experience online and in stores.

Manage all aspects of e-commerce
Excel in the overall online customer experience, ranging from shopping to services. With integrated solutions for commerce, payment, order management and much more.

Accelerate processes
Excel in the overall online customer experience, ranging from shopping to services. With integrated solutions for commerce, payment, order management and much more.

Improve the shopping journey
Connect every step in the consumer journey, from the first acquaintance to purchase and follow-up by integrating all your retail processes with Salesforce.

Innovate grow with confidence
Be able to devote more time to stimulating innovations and less time managing technology. Always use the most actual version thanks to the automatic updates and effortlessly satisfy all of the customer’s needs.

Build a better shop experience

Uniform shop experiences
Surpass all customer expectations. Offer a simple purchasing process with flexible in-store options from every location and the choice of returning items to the store or to customer service. Manage your inventory, merchandising and promotions between the online channels and the shop, all via a shared profile of customers, orders and more.

Advanced e-commerce
Transform the digital customer experience on the Internet, mobile, social media and in stores. Make contact with potential customers and convert them with marketing, merchandising, promotions and much much more. In the development environment, you can easily adjust or expand your commerce however you like.

Retail Success Community
Share ideas, inspiration and insights with partners and customers or receive strategic advice from customer success teams that track your development and propose methods for optimising your operations.

Commerce Cloud Digital
Create and coordinate your digital experiences and transactions for customers on all your online channels, the Internet, mobile, social media for those customers who are more involved and to create a diversified turnover.

 

More information?

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